Terms & Conditions

Welcome to ESONVIA. By browsing our website or placing an order, you agree to these Terms & Conditions. Please read them before using the site.

Website Use

You agree to use this website lawfully and not to interfere with its operation, attempt unauthorized access, or use it in a way that could harm the website or other visitors.

Products and Availability

We aim to present our products and their details as accurately as possible. Product colors and finishes may appear differently depending on your screen. Some handmade items may have natural variations in shape, texture, or finish. Product availability may change without notice.

Orders and Payment

Placing an order is a request to purchase the selected items. We reserve the right to decline or cancel an order when necessary, including if an item is unavailable or order information cannot be verified. Prices and payment details are shown during checkout. Please ensure your order and delivery information is accurate before completing your purchase.

Shipping, Returns, and Exchanges

Orders are typically prepared for dispatch within 3–6 days, with delivery generally taking 8–12 days after dispatch. These timeframes are estimates and may vary.

Return and exchange requests may be made within 21 days of delivery, subject to the conditions and instructions in our Return & Exchange Policy. Please review that policy before sending an item back.

Intellectual Property

Website content, including text, images, graphics, and design elements, belongs to ESONVIA or its respective owners. You may not copy, reproduce, or use this content for commercial purposes without permission.

Third-Party Services and Links

Our website may use third-party services or link to external websites. We are not responsible for the content, availability, or practices of third-party sites and services.

Disclaimer and Liability

We work to keep the website information accurate and available, but do not guarantee that the site will always be uninterrupted or error-free. To the extent permitted by applicable law, ESONVIA is not responsible for indirect losses arising from the use of the website or delays and interruptions outside our reasonable control.

Changes to These Terms

We may update these Terms & Conditions as our website or services change. The current version will be available on this page. Continued use of the website after changes are posted means you accept the updated terms.

Contact Us

If you have questions about these Terms & Conditions, please contact us through the Contact Us page.